Cell Phone Reception

Paradise Valley is fortunate to be surrounded by amazing desert vistas from Camelback Mountain to the south, Phoenix Mountain Preserve to the west, and Mummy Mountain in the middle.  Unfortunately these iconic features along with the Town's focus on preventing or mitigating visual clutter present challenges for adequate cell phone reception.  Whether it is police officers in the field, guests staying at our world class resorts, or residents poor reception and dropped calls cheapen our quality of life.

In 2008, the Town attempted to improve reception by approving the installation of 42 faux cacti mini cell towers (called a distributed antenna system (DAS)) throughout town.  Some carriers took advantage of these locations to varying degrees.  Unfortunately, they have not solved the problem.

The Town has reached out to the major carriers in an effort to better understand the challenge and build a foundation for offering potential solutions.  Are there changes in technology that could improve service coverage?  Should the Council consider relaxing restrictions on wireless service facilities in Town?  Share your thoughts and suggestions.

While the Town continues to investigate possibilities to improve coverage town-wide here is an informative article on potential ways to boost your cell phone signal from "HowToGeek.com".

The Council received an update on cell service on September 22.  View the presentation here. (Click on "Quality of Life - Cell Service) 

  1. Trash Collection Alternatives

    How do you feel about the current approach to trash collection service? What are your thoughts about how trash collection impacts the quality of life in Town? Are there too many collection trucks on the streets? What suggestions do you have about improving service delivery?

  2. Cell Phone Coverage

    Do you have trouble with cell phone coverage in your neighborhood? Who is your cell phone provider and what are your nearest cross streets?

  3. Neighborhood Traffic

    The Town often receives requests from residents to install traffic calming devices, such as speed humps, and No Parking signs in neighborhoods. In your opinion, what should be the minimum percentage of neighbors who must agree before the Town installs such a device?